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d2ruben's avatar
d2ruben
New Contributor
21 days ago

App is not Working!

I just tried to remotly start my car and this is what it came outI just tried to remote-start my car, and this is what popped up.

 

1 Reply

  • Former OnStar Advisor's avatar
    Former OnStar Advisor

    Thank you for taking the time to share this post with us. We truly understand how this concern with your myChevrolet app and the Remote Start feature/Vehicle Status play an important role to you. As an initial troubleshooting step, we ask that you take a moment to uninstall/reinstall the myChevrolet app from your mobile device. If you find that this does not assistance, please send us a private message to OnStar_Support with your VIN or OnStar account number. Just select the envelope in the top right of your screen to get started. Once we have these details, we will be able to assist with further troubleshooting.