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vahdatmanesh's avatar
vahdatmanesh
New Contributor II
2 months ago

2025 Equinox: Remote Start Not Activating Climate Control

 Hi,

I've noticed that after remote starting my 2025 Equinox using the My Chevrolet App, the climate control feature doesn't kick in as it used to. Has anyone else experienced this issue, or has Chevrolet removed the climate control functionality after the remote start? Any insights or workarounds would be appreciated!

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  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    2 months ago

    We appreciate your comment. To further clarify, are you receiving any error codes within the mobile app related to this concern? We also recommend ensuring you have the most recent version of the app downloaded. Our team will be sure to keep an eye out for your reply in the meantime. 

    • vahdatmanesh's avatar
      vahdatmanesh
      New Contributor II
      2 months ago

      Hello,

      Thank you for reaching out. I haven’t encountered any diagnostic error codes in the app, and I’m running the latest version of the Chevy app. Please see the attached image from my app screen after remote starting. Notably, there used to be a feature that allowed me to change the cabin temperature, but it appears to be missing now. Could you please look into this issue?

      Thank you so much for your help.

       

      • Advisor_Jack's avatar
        Advisor_Jack
        Moderator
        2 months ago

        Thank you for providing us with this visual, Mohammad. At this time, our team would recommend following the instructions that we've provided below to access the climate control features for your 2025 Chevrolet Equinox within your app. If you should continue to encounter difficulties while completing these steps, please send us a private message, so we can look into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll keep an eye out for your message. 

         

        1. In the myChevrolet app, select the Controls tab on the home screen.
        2. Scroll down to the Vehicle Settings section, which will display all available Remote Personalization Settings. Select the preferred Setting to display specific features within each Setting.
        3. Select the Climate tab.

         

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 Hi,

I've noticed that after remote starting my 2025 Equinox using the My Chevrolet App, the climate control feature doesn't kick in as it used to. Has anyone else experienced this issue, or has Chevrolet removed the climate control functionality after the remote start? Any insights or workarounds would be appreciated!

","body@stringLength":"338","rawBody":"

 Hi,

I've noticed that after remote starting my 2025 Equinox using the My Chevrolet App, the climate control feature doesn't kick in as it used to. Has anyone else experienced this issue, or has Chevrolet removed the climate control functionality after the remote start? Any insights or workarounds would be appreciated!

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We appreciate your comment. To further clarify, are you receiving any error codes within the mobile app related to this concern? We also recommend ensuring you have the most recent version of the app downloaded. Our team will be sure to keep an eye out for your reply in the meantime. 

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Hello,

Thank you for reaching out. I haven’t encountered any diagnostic error codes in the app, and I’m running the latest version of the Chevy app. Please see the attached image from my app screen after remote starting. Notably, there used to be a feature that allowed me to change the cabin temperature, but it appears to be missing now. Could you please look into this issue?

Thank you so much for your help.

 

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Thank you for providing us with this visual, Mohammad. At this time, our team would recommend following the instructions that we've provided below to access the climate control features for your 2025 Chevrolet Equinox within your app. If you should continue to encounter difficulties while completing these steps, please send us a private message, so we can look into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll keep an eye out for your message. 

\n

 

\n
    \n
  1. In the myChevrolet app, select the Controls tab on the home screen.
    2. \n
  2. Scroll down to the Vehicle Settings section, which will display all available Remote Personalization Settings. Select the preferred Setting to display specific features within each Setting.
    3. \n
  3. Select the Climate tab.
    4. \n
\n

 

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