Forum Discussion
Incorrect picture of vehicle on my dash
So your specialized teams are working on it? Ya right! They have been working on it for months. Maybe the team needs to find someone that knows how to fix it. This is a blow off answer. What ever happened to taking pride on your product? This answer is just not good enough.
We realize that this isn't the insight you were hoping for, Gerald. Your patience is sincerely appreciated as this concern is more closely investigated by the appropriate departments to find a solution as soon as possible. If we can assist with anything else in the meantime, please do not hesitate to connect with our team in a private message.
Went to my dealer today for oil change and advised them of my wrong picture on my dash. They informed me the OnStar module is starting to fail. It's a known problem and the modules are on back order. Why didn't you explain this issue to me? I have also noticed my remote start is acting up. Also my phone threw blue tooth is acting up.
You people need to get your act together, and stop blowing people off stating you are working on finding a solution!We know how upsetting this concern with your OnStar module must be. Our team would be glad to connect with you to provide you with an extra layer of support during the repair process. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full contact info, VIN, mileage and the name of the dealership you've been working with. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
