Forum Discussion
Guardian App not Working
Anyone having issues with app crashing over last 24 hours. Already reinstalled and logged back in. App never finishes loading to show location. All permissions are allowed.
I keep getting this message when logging into onstar guardian. I’ve cleared catche, reset phone, deleted and reinstalled app. Nothing works.
This is certainly not what we like to see. Our team would like the opportunity to connect with you privately in order to further assist you. To do so, send us a private message to OnStar_Support with any other details you can share, including your full name, email and your VIN or OnStar account number. To send a private message, please select the envelope at the top right of your screen. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.