Forum Discussion
Guardian App not Working
Anyone having issues with app crashing over last 24 hours. Already reinstalled and logged back in. App never finishes loading to show location. All permissions are allowed.
Having the same issue. I contacted Onstar and apparently they assigned an escalation for the issue. They say 1-5 days.
Thank you for bringing your concerns to light here, @Waldo. We are ultimately glad to know that you got in contact with our OnStar teams for further assistance. With your mention of escalation, we encourage you to keep an eye for contact and work closely alongside your owning advisor. Your patience and understanding are appreciated as the details of your situation are reviewed by involved parties. We are also always reachable with a private message at OnStar_Support, if any additional support can be offered. You can select the envelope icon at the top right of your screen to send us a message.
