Forum Discussion
2025 Buick Enclave - Connect to External HotSpot, will Onstar work?
I am extremely mad that my brand new car, which I specifically bought for our long drive across country no longer has functioning OnStar. I bought this car because of all the safety features for the long drive because my son is autistic, and I want him to be able to just push the SOS button and ask for help and not have to know where he is. Onstar could just find him. But now I have apparently been caught in the issue that is happening with the telemetry/onstar module failing and there is no replacements that are available. Again, I am beyond mad. It's been in the shop a week, and there is nothing they can do.
At this point I am trying to look for a work around. If I get a external mobile hotspot and hook the car to it, will the On Star work via that hotspot, so if my son needs help he can get it.
2 Replies
Was there ever a resolution to this? My 2025 enclave has OnStar and supposedly a WiFi hotspot. None of it works and the dealer can’t find anything wrong.
We know how frustrating connectivity concerns can be. Our team would be glad to connect and learn more about your concern. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.