Forum Discussion
2025 Buick Enclave - Connect to External HotSpot, will Onstar work?
Was there ever a resolution to this? My 2025 enclave has OnStar and supposedly a WiFi hotspot. None of it works and the dealer can’t find anything wrong.
- Advisor_Ahmed7 months agoModerator
We know how frustrating connectivity concerns can be. Our team would be glad to connect and learn more about your concern. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
- Tbeyer96072 months agoNew Contributor II
It’s likely the Onstar Telematics Module. They are having problems with at least 5 different models the I have read so far. Nether Onstar or navigation work at all. Most people are told the part is on back order. I was told this to in addition they said they have no idea when to expect the part. They said possibly months out. I have been in contact with GM Buick cares and they are not coming up with anything promising for timeline as of yet. They seem to have no problem selling the cars to us but when something like this happens it seems to be taking way too long in my opinion. I think it’s time everyone make calls to there state’s attorney General offices to file a complaint. They should have had a recall on these seeing it’s effecting so many models and people. I’m extremely disappointed in GM to say the least.