Forum Discussion
Remote climate start often fails in '26 Lyriq
When I use the myCadillac app to try to remote start climate in my car, it usually fails. Other actions often take forever and fail, too. The dealer has looked at it and said to contact OnStar. I previously had a '24 Lyriq and it had the same problems - unreliability of remote actions. It doesn't seem to matter if the car is connected to my home WiFi or if I'm away from that.
Pretty frustrating to not be able to come back to a warm car in our frigid Midwest winters despite having purchased a luxury car. I've been through several support tickets and basically lost faith that GM knows what it's doing.
1 Reply
Our team understands how frustrating it can be when important features in your mobile app aren't operating as they should be, especially when you rely on the the convenience of Remote Start in cold winter weather. We would be glad to connect and learn more about the concerns you're facing so you can experience your LYRIQ to the fullest potential. Please send us a private message to OnStar_Support by selecting the envelope icon at the top right of your screen. Our team will watch for your outreach.