Forum Discussion

Rock's avatar
Rock
New Contributor
9 months ago

Incorrect location of a family member

It is showing a family still in a certain location.  We've all restarted our phones, but still showing incorrect 

  • Anonymous's avatar
    Anonymous

    Our team understands the importance of Family Location Services. We're here to help. As an initial troubleshooting step, please uninstall and reinstall the app to ensure you're using the latest version. If this doesn't resolve it, please send an email to socialmedia@gm.com with "ATTN: OnStar Community/

    Rock" in the subject line.