We do regret to hear of any ongoing troubles with the Guardian app. Thank you for bringing these location concerns to our attention. As an additional troubleshooting step, we do recommend ensuring that location sharing is turned on. You can do so by following the steps provided below:
1. Open the Guardian app. Select the Menu icon (top left corner).
2. Select Settings
3. Toggle Location sharing ON. This will make the member's location visible to all other family members on the account.
If you continue to have concerns, or are receiving any error codes, please do not hesitate to let us know.
