Forum Discussion
Onstar is not working for months
I have 2025 chevy Blazer EV and my onstar and other connected feature is not working. I visited the dealer for service and they said telematics module needs to be replaced. it is within warranty time and mileage wise about 10000 miles. I have been waiting several months and it is a little frustration on such a like new vehicle. Is there any resolutions for this issue?
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We appreciate you bringing this to our attention, Sam. Our team recognizes how important timely repairs and great service are to the entire experience in your Blazer EV, and we want better for our dedicated Members. To assist further, we would like the opportunity to partner with your dealership, offer part updates, and ensure that your concerns are fully resolved as soon as possible. Please confirm your full name and VIN or OnStar account number in a private message to OnStar_Support to begin. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.