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ABerube's avatar
ABerube
New Contributor
2 years ago

Won't send verification code when trying to set up Chevy app

I got OnStar and most of the Chevy app set up but it's requiring me to add a two verification code that is sent either through text message or email. The problem is it keeps telling me that it is unable to send or there was an error. I have deleted and re-downloaded the app I have logged out and logged back in many times and it continuously says the same thing. I have even restarted my phone. How can I get past this so I can use the app

  • Thanks for bringing this to our attention. Our team can certainly look into this further for you. So we can do so, please send us an email to socialmedia@gm.com with "ATTN: OS Community/ABerube" in the subject line and we'll be happy to assist. 

  • Greg42's avatar
    Greg42
    New Contributor

    I am having the exact same problem.  If you find any answers, please let me know or post.  Thanks.