Forum Discussion
Remote Start, Charge Status, Digital Key
My remote start feature in the app frequently fails to initiate the vehicle's startup. I often need to close the app forcibly and attempt the process two or three times before the signal from my Cadi...
We regret to hear of this recent experience. Please know, our social care teams are here to assist to the best of our abilities alongside your certified GM dealership. If you need an additional layer of assistance alongside them, please email us more details to socialmedia@gm.com with ATTN: OnStar Community/dimeone1 in the subject headline. Once we have further insight, we will be in the best position to help.
