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Vlynn12's avatar
Vlynn12
New Contributor
7 days ago

MyGMC app

I just purchased this 2022 Acadia on Friday. I signed up for the OnStar connect plan for $14.99 a month. It is showing on my account when I login online but not registering in the app to use the remote start features via the app. 

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  • Advisor_Jack's avatar
    Advisor_Jack
    Moderator
    6 days ago
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    Our team is excited to welcome you to the GMC and OnStar families. We can certainly understand your confusion with the app not reflecting your current plan features. You can rest assured that our team is here to assist with making sure your app is updated properly. As an initial troubleshooting step, we kindly ask that you try uninstalling/reinstalling the app on your device. If this trouble continues, please send us another message in this thread for more help. We'll be keeping an eye out for your response and hope to hear from you soon. 

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Our team is excited to welcome you to the GMC and OnStar families. We can certainly understand your confusion with the app not reflecting your current plan features. You can rest assured that our team is here to assist with making sure your app is updated properly. As an initial troubleshooting step, we kindly ask that you try uninstalling/reinstalling the app on your device. If this trouble continues, please send us another message in this thread for more help. We'll be keeping an eye out for your response and hope to hear from you soon. 

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Our team is excited to welcome you to the GMC and OnStar families. We can certainly understand your confusion with the app not reflecting your current plan features. You can rest assured that our team is here to assist with making sure your app is updated properly. As an initial troubleshooting step, we kindly ask that you try uninstalling/reinstalling the app on your device. If this trouble continues, please send us another message in this thread for more help. We'll be keeping an eye out for your response and hope to hear from you soon. 

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