Forum Discussion
Mygmc app has not updated since the day I bought car
I just bought a 2024 yukon 2 weeks ago and the vehicle status has not updated since the day I bought the car. I’ve tried all the suggestions of logging out and logging in. I deleted the app and reins...
I’ve run into the same issue this past week, I’ve done all of the mentioned above as well as contacting your support and still no resolution - I’ve enjoyed your service, however seeing so many posts regarding this issue without a clear answer makes me concerned over how the app is suffering from this problem
We do appreciate you providing us with the troubleshooting steps you have already taken. Our team does regret to hear that you're having continued concerns, and we are still here to provide support in any way that we can. Kindly email us at socialmedia@gm.com. This will allow us the opportunity to take a further look into any case notes and make any appropriate escalations. We will keep an eye out for your reply in the meantime.