Forum Discussion
Mygmc app has not updated since the day I bought car
I just bought a 2024 yukon 2 weeks ago and the vehicle status has not updated since the day I bought the car. I’ve tried all the suggestions of logging out and logging in. I deleted the app and reins...
We regret to hear of any concerns with your Vehicle Status. If your mobile app is currently up to date, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myGMC app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
If these steps do not assist your concerns, kindly let us know.