Forum Discussion
Rfcoke
2 years agoNew Contributor
MyChevrolet App Stuck on Multi-Factor Authentication
Hello, When signing in on the MyChevrolet App, I cannot get past the Multi-Factor Authentication screen after logging in with my email and password (custlogin.gm.com). The screen is entirely white, ...
- 2 years ago
I finally got mine to work, I had to clear all cookies and browsing data from my default phone browser, then clear the cache and data from the MyChevy app itself. After restarting both apps I finally got it to let me login. I hope this helps someone
Boltyboy
2 years agoNew Contributor
I'm having the same issue. Been days. Opened a case and they're completely unaware of this as an issue. The canned auto responses from both people on phone and on here is super frustrating. Perhaps taking an effort to resolve the issue would be a better first step? Can't believe they charge for this service. It's awful