Forum Discussion
Rfcoke
1 year agoNew Contributor
MyChevrolet App Stuck on Multi-Factor Authentication
Hello, When signing in on the MyChevrolet App, I cannot get past the Multi-Factor Authentication screen after logging in with my email and password (custlogin.gm.com). The screen is entirely white, ...
- 1 year ago
I finally got mine to work, I had to clear all cookies and browsing data from my default phone browser, then clear the cache and data from the MyChevy app itself. After restarting both apps I finally got it to let me login. I hope this helps someone
Former OnStar Advisor
1 year agoOur team understands how frustrating login problems can be. We would be glad to assist you with this concern. To get started, please email us at socialmedia@gm.com with "ATTN: OnStar Community/Rfcoke" in the subject headline.