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ljschoepke's avatar
ljschoepke
Contributor
1 year ago

myChevrolet App and Online (chevrolet.com) App Issues

Longtime continuing issues with myChevrolet app:

1. Controls > Vehicle Settings > Media > My Radio Favorites:

- Adding a "Favorite" from the app, clears settings in the vehicle.  ie. Changes ALL favorite station settings from edited text back to station numbers.  LONG TIME ISSUE.  I have submitted MANY cases!!!

Longtime continuing issues with myChevorlet app AND online (chevrolet.com) app:

- Wi-Fi Hotspot data very inconsistent.  WiFi Hotspot works just fine in our vehicles.  Data in mobile and online apps are VERY inconsistent.

Regards,

Loren Schoepke

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Loren,

    We’re sorry to hear about the ongoing concern with the myChevrolet app and online services. To assist further, could you please email us at [email protected]? Include ATTN: OnStar Community/ljschoepke in the subject line, and we’ll work with you to address these concerns with your radio favorites and Wi-Fi hotspot data.

     

    Thank you for bringing this to our attention, and we look forward to assisting you.