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JillShafer's avatar
JillShafer
New Contributor
9 months ago

MyChev App

Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.
s2andrus's avatar
s2andrus
New Contributor II
8 months ago

Not resolved for me - got an email telling me how to reset things - but directions didn’t align with the UI - so asked for clarification and never heard back.  Have seen other groups with similar issue - and not convinced that GM/OnStar are doing anything to improve the app and/or connectivity.  TLDR: seems like It looks pretty, but doesn’t work.

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App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise. ","body@stringLength":"162","rawBody":"

Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.

","kudosSumWeight":1,"postTime":"2024-09-17T07:16:22.048-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2569_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3832},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.

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Not resolved for me - got an email telling me how to reset things - but directions didn’t align with the UI - so asked for clarification and never heard back.  Have seen other groups with similar issue - and not convinced that GM/OnStar are doing anything to improve the app and/or connectivity.  TLDR: seems like It looks pretty, but doesn’t work.

","body@stringLength":"365","rawBody":"

Not resolved for me - got an email telling me how to reset things - but directions didn’t align with the UI - so asked for clarification and never heard back.  Have seen other groups with similar issue - and not convinced that GM/OnStar are doing anything to improve the app and/or connectivity.  TLDR: seems like It looks pretty, but doesn’t work.

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