Forum Discussion
JillShafer
8 months agoNew Contributor
MyChev App
Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.
s2andrus
7 months agoNew Contributor II
Good morning.
My Chevrolet app is v7.0.0 and my iPhone is on iOS 18. I don’t have low data or low power modes enabled and the app has background refresh enabled.
Advisor_Helen
7 months agoModerator
We appreciate the follow-up. Our team here would like to take a further look into your specific account details and search for any errors. So we may, can you send us an email with more details to socialmedia@gm.com with ATTN: OnStar Community/s2andrus in the subject headline? This will allow us to best assist you moving forward regarding the mobile app.