Forum Discussion
MyChev App
Just purchased our 2nd Chevrolet EV. App no longer working. Tried all recommendations, updating phone and uninstalling and reinstalling App. Please advise.
Good morning.
My Chevrolet app is v7.0.0 and my iPhone is on iOS 18. I don’t have low data or low power modes enabled and the app has background refresh enabled.
We appreciate the follow-up. Our team here would like to take a further look into your specific account details and search for any errors. So we may, can you send us an email with more details to socialmedia@gm.com with ATTN: OnStar Community/s2andrus in the subject headline? This will allow us to best assist you moving forward regarding the mobile app.