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jlc127's avatar
jlc127
New Contributor II
5 months ago

EV features removed from app

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 mo...
Shea's avatar
Shea
New Contributor II
4 months ago

I have the same problem with the mychevrolet app with my 2019 Volt. the most recent app update has removed all charge status information. That's ridiculous as that's the main reason an EV owner would use that app, as is my reason. Is this a temporary issue and that functionality will be brought back?

Shea's avatar
Shea
New Contributor II
3 months ago

Some progress appears to be happening on getting EV features back into the mychevrolet app. I can now see both estimated fuel miles AND electric miles when I open the app. Seems the app dev team is working some fixes!

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features removed from app","id":"message:8188","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:8188","revisionNum":1,"repliesCount":42,"author":{"__ref":"User:user:37628"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:8188"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8188"},"body@stripHtml({\"truncateLength\":200})":" I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 mo...","body@stringLength":"357","rawBody":"

I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the \"vehicle status\" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.

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Some progress appears to be happening on getting EV features back into the mychevrolet app. I can now see both estimated fuel miles AND electric miles when I open the app. Seems the app dev team is working some fixes!

","body@stringLength":"224","rawBody":"

Some progress appears to be happening on getting EV features back into the mychevrolet app. I can now see both estimated fuel miles AND electric miles when I open the app. Seems the app dev team is working some fixes!

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I have the same problem with the mychevrolet app with my 2019 Volt. the most recent app update has removed all charge status information. That's ridiculous as that's the main reason an EV owner would use that app, as is my reason. Is this a temporary issue and that functionality will be brought back?

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I have the same problem with the mychevrolet app with my 2019 Volt. the most recent app update has removed all charge status information. That's ridiculous as that's the main reason an EV owner would use that app, as is my reason. Is this a temporary issue and that functionality will be brought back?

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