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MARIUSZSTEPIEN's avatar
MARIUSZSTEPIEN
New Contributor
2 years ago

Chevy app Maps+ not working

I deleted and re-installed. Called OnStar support twice and still not working. I was promised someone would call back and so far no one called back. Had big hopes as the app integrates with the Bolt car system and I'm planning my first EV long road trip. 

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  • Gunfighter30's avatar
    Gunfighter30
    New Contributor
    2 years ago

    I'm experiencing connection issues and OnStar Tech Support is  asleep at the switch. Worst tech support experience that I've had in quite some time.

    • Advisor_Erin's avatar
      Advisor_Erin
      Moderator
      2 years ago

      We do understand your frustration. We're sure our Internal Technical Team is working hard to look into and resolve your connection concerns. You can reach our Technical Team directly by calling 1.888.466.7827 and requesting to speak with this team. 

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    2 years ago

    We do understand the frustration this situation has caused and do apologize for any miscommunication. Our team here would be more than happy to update your case with our internal team accordingly and ensure you are contacted. So we may, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/MARIUSZSTEPIEN in the subject headline. 

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I'm experiencing connection issues and OnStar Tech Support is  asleep at the switch. Worst tech support experience that I've had in quite some time.

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We do understand your frustration. We're sure our Internal Technical Team is working hard to look into and resolve your connection concerns. You can reach our Technical Team directly by calling 1.888.466.7827 and requesting to speak with this team. 

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We do understand the frustration this situation has caused and do apologize for any miscommunication. Our team here would be more than happy to update your case with our internal team accordingly and ensure you are contacted. So we may, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/MARIUSZSTEPIEN in the subject headline. 

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