Forum Discussion

sdavis's avatar
sdavis
New Contributor
2 years ago

Chevrolet Maps +

I recently downloaded an update for it and now the map doesn't reflect my vehicle when its moving.  The app isn't frozen as I can still type on it and it shows my current speed but the arrow or the m...
RAGMAN's avatar
RAGMAN
New Contributor
2 years ago

having similar issue, recently my chevy map is not updating it just shows the arrow but no movement, speed works and it will jump and catch up after 10 min or so.. (this happens ONLY when i am logged in with my account) if i log out or delete my profile under the USERS selection the maps app updates and works as expected

i have reset my radio and logged back in and the apps still does not work, i logged out again and the app works.. 

any idea why this is? i pay for this service and if its not going to work then ill cancel 

thanks for your assistance

-Rick

  • Advisor_Erin's avatar
    Advisor_Erin
    Moderator
    2 years ago

    We're glad that you've taken some proactive troubleshooting steps, Rick, and we're here to help further however we can. Please send us an email to socialmedia@gm.com with "ATTN: OS Community/RAGMAN" in the subject line so we can best assist.