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Rtmm3
New Contributor
4 years ago

auto door lock

hi Everyone, just wondering if anyone else has had a strange incident like mine, auto remote won"t unlock or lock doors when i park under my carport, but anywhere else around town the remote will work all doors,pretty strange huh?

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  • Advisor_Dani's avatar
    Advisor_Dani
    New Contributor
    4 years ago

    Thanks for bringing this to our attention. Please know, you will need a secure signal to OnStar in order to use the remote command features within your app. If you're parked in a garage or carport, the signal may not be as strong due to not having clear access to the sky. Should you experience connectivity issues outside of this carport, please feel free to send us an e-mail at socialmedia@gm.com.

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hi Everyone, just wondering if anyone else has had a strange incident like mine, auto remote won\"t unlock or lock doors when i park under my carport, but anywhere else around town the remote will work all doors,pretty strange huh?

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hi Everyone, just wondering if anyone else has had a strange incident like mine, auto remote won\"t unlock or lock doors when i park under my carport, but anywhere else around town the remote will work all doors,pretty strange huh?

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Thanks for bringing this to our attention. Please know, you will need a secure signal to OnStar in order to use the remote command features within your app. If you're parked in a garage or carport, the signal may not be as strong due to not having clear access to the sky. Should you experience connectivity issues outside of this carport, please feel free to send us an e-mail at socialmedia@gm.com.

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