Forum Discussion

New Contributor

5 months ago

2025 Silverado app not updating status

Have had a 2025 Silverado TB sense Christmas and my Vehicle status has not update in two weeks have tried reinstalling app, signing out and back in. Power cycling the truck and nothing

Pepito141

New Contributor

2 months ago

Has your issue been resolved?

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Power cycling the truck and nothing ","body@stringLength":"197","rawBody":"

Have had a 2025 Silverado TB sense Christmas and my Vehicle status has not update in two weeks have tried reinstalling app, signing out and back in. Power cycling the truck and nothing

","kudosSumWeight":1,"postTime":"2025-01-15T21:30:14.378-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3982_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":702},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Have had a 2025 Silverado TB sense Christmas and my Vehicle status has not update in two weeks have tried reinstalling app, signing out and back in. Power cycling the truck and nothing

"},"Conversation:conversation:3982":{"__typename":"Conversation","id":"conversation:3982","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3982"},"lastPostingActivityTime":"2025-04-12T05:09:50.537-07:00","lastPostTime":"2025-04-12T05:09:50.537-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:3982":{"__typename":"ModerationData","id":"moderation_data:3982","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3982_1":{"__typename":"Revision","id":"revision:3982_1","lastEditTime":"2025-01-15T21:30:14.378-08:00"},"ForumReplyMessage:message:8211":{"__typename":"ForumReplyMessage","id":"message:8211","conversation":{"__ref":"Conversation:conversation:3982"},"author":{"__ref":"User:user:37492"},"entityType":"FORUM_REPLY","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:3982/message:8211","revisionNum":1,"uid":8211,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"subject":"Re: 2025 Silverado app not updating status","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8211"},"parent":{"__ref":"ForumTopicMessage:message:3982"},"body":"

Has your issue been resolved?

","body@stringLength":"42","rawBody":"

Has your issue been resolved?

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