Forum Discussion
2025 Silverado app not updating status
I'll be following your post. I bought a 2025 Equinox in November and the Vehicle Status in the MyChevrolet App stopped updating after the second day. My case has been "escalated" with OnStar Support for over a month, but that apparently doesn't mean much because I just got my weekly call from OnStar to tell me the technical team still has not done anything about my case. I wish you good luck and if you find a solution, please post it here for myself and the many other s who have this same problem.
We appreciate you sharing your experience, Paul. Our team understands that ongoing concerns can cause frustrations. We regret to hear of any miscommunications with our internal technical team. Moving forward, we can make any updates to your case and assist to the best of our abilities regarding contact. If you are interested in this assistance, kindly email socialmedia@gm.com with ATTN: OnStar Community/Paulk1 in the subject headline. This will allow us to locate your Community post moving forward. We hope to hear from you.