Forum Discussion

Scottr's avatar
Scottr
New Contributor
2 years ago

2024 silverado not updating vehicle status

Using the app, the vehicle status has not updated since the first day. I have the phone set as trusted I have cleared cache and data. I have rebooted phone Uninstalled and reinstalled app. All s...
Bree2609's avatar
Bree2609
New Contributor
12 months ago

Mine is doing this as well. Locks remote start work on my Tahoe but the status oil gas are not updating.

Advisor_Helen's avatar
Advisor_Helen
Moderator
12 months ago

We regret to hear of any concerns with your Vehicle Status feature within the mobile app. If the myChevrolet app is currently up-to-date on your device, we do recommend completing a Power Cycle to update your vehicle insight: 

 

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

 

Feel free to let us know if you these steps work for you.