Forum Discussion

Scottr's avatar
Scottr
New Contributor
3 years ago

2024 silverado not updating vehicle status

Using the app, the vehicle status has not updated since the first day. I have the phone set as trusted I have cleared cache and data. I have rebooted phone Uninstalled and reinstalled app. All s...
Bree2609's avatar
Bree2609
New Contributor
2 years ago

Mine is doing this as well. Locks remote start work on my Tahoe but the status oil gas are not updating.

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    2 years ago

    We regret to hear of any concerns with your Vehicle Status feature within the mobile app. If the myChevrolet app is currently up-to-date on your device, we do recommend completing a Power Cycle to update your vehicle insight: 

     

    1. Turn ignition on for at least 2 minutes

    2. Turn ignition off and wait 2-5 minutes (so data can be collected)

    3. Log out of the myChevrolet app and log back in - this may help the app refresh

    4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

    5. Drive the vehicle around for a few minutes to allow data to refresh on the app

     

    Feel free to let us know if you these steps work for you.