Forum Discussion
2024 silverado not updating vehicle status
Using the app, the vehicle status has not updated since the first day. I have the phone set as trusted I have cleared cache and data. I have rebooted phone Uninstalled and reinstalled app. All s...
I have a very similar issue, except with a used 2020 Buick Encore. I now see lots of messages with this issue on all different years and makes, I wonder if it is indicating a much larger problem with onstars servers, or the latest app update. Uninstalling and reinstalling didn't help me.
We appreciate you providing us with the troubleshooting steps you have taken. Our team here would like to take a further look into your Vehicle Status concerns on our end. So we may, kindly email additional details to socialmedia@gm.com with ATTN: OnStar Community/dkarp1138 in the subject headline.