Forum Discussion

Jcruz029's avatar
Jcruz029
New Contributor
2 years ago

Vehicle Status

Why doesn’t my PSI tire pressure show up on my app it’s been a few days now?

  • Advisor_Chris's avatar
    Advisor_Chris
    Moderator
    2 years ago

    Thank you for bringing this to our attention. As an initial troubleshooting step, please uninstall and reinstall your mobile app. If this does not resolve your concerns, please reach out to us at to socialmedia@gm.com with "ATTN: OS Community/Jcruz029" in the subject headline.

  • dkarp1138's avatar
    dkarp1138
    New Contributor II
    2 years ago

    I have a similar problem with mybuick app, cannot get vehicle status. clearing cache has not helped, i can try again to uninstall/reinstall app. 

  • Bleudiesel's avatar
    Bleudiesel
    New Contributor II
    2 years ago

    I had a 2010 CTS wagon with same issue from October 2022 to January 2024, no tire pressure on monthly report and no tire pressure on app. I had a case number, numerous calls from OnStar agents assuring me the problem had been escalated to the highest reaches. The problem was never fixed and I got rid of the car. The problem started when OnStar updated its software sometime in September 2022.