Forum Discussion
Cadillac XT4 2019 Radio Issues
Hello,
Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:
-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.
-CUE system resets when temps are below 50*F or above 95*F; causes radio, Bluetooth, and streaming inputs to all play at once. Shuts down HUD and A/C controls.
-Apps constantly displaying error "No Network" when subscribed to App Access and In-Vehicle App Access Plans?
I've had this vehicle for 2 years now and have had 4 radio/CUE system replacements and still encountering these. Cameras are working fine after last radio/CUE replacements.
Constructive feedback is appreciated; thank you,
JippyJay
We appreciate the insight you have provided regarding your XT4. To further clarify, have you contacted our Connection Center Team regarding this specific concern. You can contact them at 877-558-8352 from 7:00 a.m. - 10:00 p.m. EST, Monday - Sunday. Additionally, our team here would like to learn more and assist in any way that we can. So we may take a further look into your account details, feel free to email socialmedia@gm.com with ATTN: OnStar Community/JippyJay in the subject headline moving forward. We hope to hear from you soon.