OnStar and Connected Services
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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here.

OnStar and Connected Services Topics from OnStar Subscribers

Premium Onstar plan and Wi-Fi

I purchased the Premium OnStar plan on March 7th in preparation for a 1500 mile trip with 3 other people. I wanted us all to be able to use Wi-Fi during the trip without drawing down our data plans. During the trip, I was the one who connected to And...

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Remote start question using my chevrolet app

Hi there: I have a new 2023 Silverado Custom with no automatic climate control, just the basic Custom a/c system. When I start the truck using the mobile app the a/c will turn on automatically, even if I turned it off the last time I used it. Is this...

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GM Is producing over the wall engineering.

I pay for onstar hotspot. In my 2018 Silverado I had to plug the phone in for everything to work. On my 2022 Silverado it is all wireless. It has the big screen, they are bragging aabout. My onstar hotspot won't work on my phone, while it is connect ...

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Linking MyGMC app to Alexa using MyGMC & OnStar

Hi all, I’m trying to start my GMC truck with Alexa which requires you to link MyGMC with Alexa. Every time I attempt this it fails and tells me “The input entered is invalid” Yes the username and password are correct for MyGMC app. Anyone have a fix...

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Update suggestions

I was just wondering if there is an email or forum group where I can make suggestions for updates to the software and features?

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Key Fob

I was on a chat with a representative from OnStar last week, and they said that the key fobs and auto start won't work anymore. How is this connected to the 2G issue? Aren't the key fobs controlled by radio frequency chips? Why won't the key fob work...

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C7 Corvette Software Update Email.

I’ve received a couple of emails that my Corvettes software would soon be updated over-the -air and I’d be told when the update was ready to be applied by the touch screen. The emails specifically listed my Corvettes VIN. When I look at the system so...

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2020 Chevy Spark 4GLTE Hotspot is Useless

Recently I froze activity on the card I use to autopay OnStar for my monthly 4G LTE Hotspot service. Now I am getting e-mails trying to get me to re-subscribe. I decided to let them know why I would not re-subscribe in an e-mail reply and it was quic...

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Key fob after 2Gsunset

At present I still have 2G. If the battery is dead in my key fob, when I try to start my car I’m informed there is no key fob, and I cannot start the car. What the heck is the workaround for that? will the car start because it no longer will expect a...

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