OnStar and Connected Services
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Community Announcements

Introducing the redesigned myChevrolet, myBuick, myGMC, and myCadillac Mobile Apps – with a personalized interface for you and your vehicle. Access conveniently located remote commands and Vehicle Status – now right from your home screen. Look for more exciting additions and updates to your app very soon. Learn more or download your vehicle app here.

OnStar and Connected Services Topics from OnStar Subscribers

GM Is producing over the wall engineering.

I pay for onstar hotspot. In my 2018 Silverado I had to plug the phone in for everything to work. On my 2022 Silverado it is all wireless. It has the big screen, they are bragging aabout. My onstar hotspot won't work on my phone, while it is connect ...

  • 201 Views
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Linking MyGMC app to Alexa using MyGMC & OnStar

Hi all, I’m trying to start my GMC truck with Alexa which requires you to link MyGMC with Alexa. Every time I attempt this it fails and tells me “The input entered is invalid” Yes the username and password are correct for MyGMC app. Anyone have a fix...

  • 459 Views
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Update suggestions

I was just wondering if there is an email or forum group where I can make suggestions for updates to the software and features?

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Key Fob

I was on a chat with a representative from OnStar last week, and they said that the key fobs and auto start won't work anymore. How is this connected to the 2G issue? Aren't the key fobs controlled by radio frequency chips? Why won't the key fob work...

  • 404 Views
  • 3 replies
  • 1 kudos

C7 Corvette Software Update Email.

I’ve received a couple of emails that my Corvettes software would soon be updated over-the -air and I’d be told when the update was ready to be applied by the touch screen. The emails specifically listed my Corvettes VIN. When I look at the system so...

  • 288 Views
  • 1 replies
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2020 Chevy Spark 4GLTE Hotspot is Useless

Recently I froze activity on the card I use to autopay OnStar for my monthly 4G LTE Hotspot service. Now I am getting e-mails trying to get me to re-subscribe. I decided to let them know why I would not re-subscribe in an e-mail reply and it was quic...

  • 258 Views
  • 2 replies
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Key fob after 2Gsunset

At present I still have 2G. If the battery is dead in my key fob, when I try to start my car I’m informed there is no key fob, and I cannot start the car. What the heck is the workaround for that? will the car start because it no longer will expect a...

  • 302 Views
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What should I do if my OnStar isn’t working?

If you’re an OnStar Member who is having difficulty with your OnStar service, you can call us at 1.888.4ONSTAR (1.888.466.7827) for assistance. See more answers to common questions here: https://www.onstar.com/us/en/support/

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