Introducing OnStar One Essentials

We appreciate you reaching out and sharing the concerns you’re experiencing with your navigation and Voice Assistant, @treinl. Our goal is to help ensure you’re getting the most out of your OnStar services. To help document your feedback and review the status of your current case, please send a private message to OnStar_Support with your full name, email address, phone number, and either your VIN or OnStar account number. You can begin by selecting the envelope icon at the top right of your screen. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.