Member Stories | Excitement in tow

There’s plenty of room to roam in Texas. That doesn’t mean the open road is always inviting. OnStar Member Eric F. was faced with what he expected to be a daunting day behind the wheel — hundreds of miles across the state towing a trailer for his son’s Scout troop.

Instead, he found the perfect time to take full advantage Super Cruise^® hands-free driver assistance technology in his 2023 Cadillac Escalade — which includes Super Cruise Trailering.

There’s an exhaustion that comes with any long drive, but it’s multiplied when you’re towing. You’re constantly thinking about the trailer, the added weight and the extra length. There’s a lot more to pay attention to during each and every mile of a trip.

“A 500-mile trip, you get tense by the end of it because you’ve got a lot more to consider,” he says. “Super Cruise really does take a lot of the stress out of it, and you don’t feel as mentally exhausted.”

"A five-hour drive of any type is gonna be long, but when you add a trailer and kids to the mix, it gets to be daunting. Super Cruise is fantastic." - Eric F. OnStar Member

That’s only the start of how OnStar helps Eric and his family. On another trip, ferrying kids to New Mexico for camping, he put to use the in-vehicle Wi-Fi^® Hotspot* to use, kept up with the news through The Wall Street Journal app,* used navigation* with ease, and turned to Google built-in* for hands-free help finding restaurants and gas stations along the way.

If he were offering advice to other Members (or to people considering becoming Members), Eric says he’d recommend first getting comfortable with Super Cruise. Once any initial hesitation turns to trust, the voice commands become second nature — all while staying alert and keeping your eyes on the road.

And he sees a lot of the road these days.

“My oldest is in college, and it’s seven hours of drive time alone,” Eric says. “We’ve already made the trip a few times. It’s almost fully covered by Super Cruise.”