mychevrolet
43 TopicsMyChevrolet App Vehicle Status/Info Not Updating
My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recommended to try. None of these have worked. Please help!18KViews7likes124CommentsGM removes Alexa remote commands from my Chevrolet
I’m saddened to see removing of this remote command, especially when we are payin a subscription fee to use this feature as it is. Now we’re paying and not getting it. Wow well thanks for the heads Chevy. I was informed when I asked Alexa today and she said I’m sorry my Chevrolet skill is no longer available. Just like that something many used it just deleted no longer a car feature? . Hmmm. Disappointing3KViews5likes7CommentsEV features removed from app
I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 months ago (Dec 2023). All of this functionality worked fine a few days ago. I loaded and reloaded the app on multiple devices and they are all the same.2.1KViews3likes42CommentsMissing Remote Climate Control Feature in GM Vehicles with Google Built-In
I recently purchased a 25 Chevy Equinox. However, I was surprised to find that the remote climate control feature—specifically the ability to set the interior temperature from the mobile app before starting the car—is no longer available. After contacting an OnStar advisor, I was informed that this feature has been removed for GM vehicles with Google Built-In. This is a handy feature, especially in extreme weather conditions, and was one of the reasons I purchased a GM vehicle. This change has negatively impacted the overall convenience and functionality of the app experience for me.Solved1.4KViews2likes6CommentsPermissions needed for MyChevrolet App (and probably all the My GMC apps)
Like many here, I have the issue of the vehicle status for tire pressure, miles driven, oil life, etc not updating. I am using Android version of MyChevrolet App on a Samsung smartphone. I found that there was one additional Permission for MyChevrolet App on my Smart Phone, called "Car Information" that probably must be granted for the App to get/share the information from OnStar or wherever. Now, before you get your hopes up, this didn't solve the Status update problem for me, but maybe it will do something for some of you. Here is a screenshot. of the Permissions setting. Just click on Car Information and enable it. Maybe one of the crack technical advisors can tell us more about the what this permission does for the App. I don't remember it ever being mentioned in all their trouble shooting steps of delete and reinstall the app, login, logout, blah blah blah.338Views2likes5CommentsMyChevy / MyGMC does not update Fuel, Trip, or Diagnostics
I have a 2019 Chevy Colorado with an active OnStar Remote Connection plan. Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work without issue. Here are the troubleshooting steps I have taken so far: Updated my iPhone to the latest iOS version to ensure compatibility with the MyChevy app. Deleted and reinstalled the MyChevy app, but the issue persisted. Uninstalled the MyChevy app and installed the myGMC app (since I also have a GMC Acadia with the same OnStar plan) to test if the issue was app-specific, but the problem remained. Regularly drive the Colorado daily, so the vehicle should transmit data as expected. Confirmed the OnStar light is green on my mirror. Despite these efforts, the diagnostics, fuel, and trip data remain outdated. What other troubleshooting steps should I take?1KViews2likes9CommentsClimate control removed from app?!
When i purchased my truck a few weeks ago (2025 Silverado 1500 RST) I was able to set my climate temperature remotely from the app but it disappeared within the last week and there seems to be no resolution? I have followed the troubleshooting steps of uninstalling and reinstalling the app logging out, logging back in resetting the infotainment head unit. Everything else seems to be working as it should except that feature now instead of showing the option to set temperature. It just shows me a timer until my truck shuts off after remote starting.1.7KViews1like20Comments