mycadillac
9 TopicsCan't add family member
We've tried several invites with no luck. My wife receives the invite email, but only gets as far as the "we don't see a product attached to this account. This is more than a little frustrating. I've seen many others with the same problem, but never saw a posted solution.582Views1like3CommentsMy Cadillac App Vehicle Status Not Updating
I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the app several times. The mileage, gas, oil, tire pressure all not updating.9.4KViews1like13CommentsRemote climate start often fails in '26 Lyriq
When I use the myCadillac app to try to remote start climate in my car, it usually fails. Other actions often take forever and fail, too. The dealer has looked at it and said to contact OnStar. I previously had a '24 Lyriq and it had the same problems - unreliability of remote actions. It doesn't seem to matter if the car is connected to my home WiFi or if I'm away from that. Pretty frustrating to not be able to come back to a warm car in our frigid Midwest winters despite having purchased a luxury car. I've been through several support tickets and basically lost faith that GM knows what it's doing.502Views1like9Comments