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What types of discounts are available to First Responders?
OnStar is proud of working with public safety professionals to help keep communities safe and secure for more than 20 years. To help say “thank you” for all that you do, we offer a First Responders Discount to members of the public safety community who buy or lease a new Chevrolet, Buick, GMC or Cadillac vehicle. Simply confirm your eligibility online and receive an authorization number, and take that number with you when purchasing your vehicle from your preferred GM dealership. You may also be eligible for a discount on OnStar and Connected Services plans — simply push your blue OnStar button inside your vehicle to get started. Learn more about how we work with public safety professionals here: https://www.public-safety.onstar.com/4.5KViews0likes0CommentsWhat assistance can OnStar offer during a crisis situation?
Because disasters — whether naturally occurring or man-made — can occur at any time, OnStar Crisis Assist is always ready to help you with critical information and assistance. Crisis Assist is offered to all OnStar Members in areas affected by a crisis, like severe weather, flooding, wildfires and more. Specially trained Advisors can help supply you with critical information about the emergency, provide directions away from danger and more. Learn more about what Crisis Assist can do for you here: https://www.onstar.com/us/en/emergencies/crisis-preparedness/How do I set up my vehicle’s mobile app?
Follow these important steps to properly activate your myChevrolet, myBuick, myGMC or myCadillac mobile app. Make sure your vehicle and mobile device are compatible with the app. Download the app from the App Store or Google Play. Have your username and password handy. Launch the app and enter your Owner Center, OnStar account, or My GM Rewards username and password. Sign up here. Agree to the OnStar User Terms and Privacy Statement to continue into your vehicle’s app. You’ll only need to do this on your initial login. Keep your OnStar PIN handy. You’ll need it to access features within your app. Forgot your PIN? Manage your PIN or push your blue OnStar button to speak to an Advisor. Find more info about how to use your vehicle mobile app here: https://www.onstar.com/us/en/support/vehicle-mobile-app/7.9KViews0likes1CommentDoes my vehicle need to be running for the available Wi-Fi Hotspot to work?
The vehicle ignition needs to be in the “Run” or “Accessory” position for the Wi-Fi Hotspot to be active. Find more info about how to use your in-vehicle Wi-Fi Hotspot here: https://www.onstar.com/us/en/support/4glte/5.6KViews0likes0CommentsHow can I recognize great service I received from an OnStar Advisor?
Did OnStar help you when you were lost or stranded? Was an Emergency-Certified Advisor helpful during a crash? We want to hear your story about how you helped others or how OnStar assisted you. If you want us to use your story, fill out this form by clicking here: https://www.onstar.com/us/en/share_your_story/2.9KViews1like0CommentsHow do I get the OnStar Guardian app?
The OnStar Guardian app lets you bring key OnStar safety services into any vehicle through your smartphone. OnStar Safety & Security Members now have the Guardian app as part of their plan at no additional cost. All you have to do is download the app onto your smartphone, then follow the on-screen prompts to set up your OnStar Guardian service. Find out more about the Guardian app here: https://www.onstar.com/us/en/guardian-app/gm-owner/3.4KViews1like0CommentsWhat is Owner Center?
Owner Center is where you can view, manage and change your OnStar or Connected Services plan and find plans and pricing information tailored to your vehicle. Specifically, you can add to or select a different plan, get your vehicle mobile app information, review diagnostic information, receive vehicle support, manage maintenance and service, access an online Owner’s Manual, and review helpful how-to content. Log in using your Owner Center, OnStar account, vehicle mobile app or My GM Rewards login. You can visit Owner Center here: https://my.gm.com/login6.6KViews1like1CommentWhat’s included in the OnStar® Safety & Security Plan?
OnStar Safety & Security Plan Members can have added peace of mind knowing an Emergency-Certified Advisor is ready to help. Features in this plan include Roadside Assistance, Automatic Crash Response and Stolen Vehicle Assistance. The plan also includes the OnStar Guardian™ app, which lets you bring key OnStar safety services you depend on into any vehicle using your smartphone. You can also share the Guardian app with up to seven loved ones. The OnStar Safety & Security Plan is just one of the many plans OnStar offers. Compare plans and find the perfect one for you here: https://www.onstar.com/us/en/plans-pricing/6.1KViews1like0CommentsHow do I manage my OnStar account?
There are a couple of ways to manage your OnStar account. The easiest is to visit the Owner Center online, where you can set up an account, tie your existing OnStar plan to an account and so much more. If you need help finding your OnStar account number, you can simply push the blue OnStar button inside your vehicle, call 1.888.4ONSTAR (1.888.466.7827) or check your printed Member card. See more answers to common questions here: https://www.onstar.com/us/en/support/19KViews0likes0CommentsHow can I become an OnStar or Connected Services Member?
You can visit your vehicle Owner Center to sign up or get help from an Advisor by pushing the blue OnStar button in your vehicle or calling 1.888.4ONSTAR (1.888.466.7827). You can enroll anytime, and if you are enrolled in a trial plan, your paid OnStar service plan will be added to the time remaining in that plan. More info on how to get OnStar and Connected Services here: https://www.onstar.com/us/en/get-onstar/2.8KViews0likes0Comments
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