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captncams
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Joined 3 years ago
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Re: Pop Up adds that "Can't" be shut off
Unfortunately, that was the 45 minute path I originally took, with no joy. I called into onstar, the rep said he got the pop ups turned off, hour later they are still on. Called back, tried again, no joy. Then I was transferred to google... I believe, becaue I was told it was a part of their software. They spent some time looking into it, and finally concluded that it is a part of the software and can't be deleted. So I submitted a grievance or whatever they called it, and that was all i was told I could do. So now all I can do to try and get my brand new vehicle, That I hope to have for many years, to stop doing this, is post and get support online that enough people complain, so it gets an update or fix. The whole google aspect of things on this truck is really disappointing me, and has become way more of a nuisance than a help. It has also made it so my supposed safety features "Hands free" equipment, are going to either get me in trouble when a cop sees me touching my phone to make a call, or hurt. Not happy with either option. Please let me know if there is a higher power i can talk to next. Going to start commenting on GMC's site next. Thanks for listening/reading.15KViews1like1CommentPop Up adds that "Can't" be shut off
I called in to try and get the pop up for "buying services" add, turned off. Went through onstar, sent me to google. Google said they can't turn it off. So every time I try and place a hands free call, I can't see the working bubbles, or what name pops up, unless I take my eyes off the road to click the screen. Also, Marisa constantly comes up as Melissa... Every try, every emphasis!!! Help or change!!! Please.15KViews1like4Comments
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