mybuick app vehicle status stopped updating after onstar plan change

We do apologize for any previous miscommunications with our enrollment Advisors. Thank you kindly for sharing your recent experience with us. This is not the service that we strive to provide our Members, and we would like to assist further with any ongoing troubles with your Vehicle Status feature. If you have already attempted to uninstall and reinstall the app from your device, and completed a Power Cycle, please email us additional details to socialmedia@gm.com with ATTN: OnStar Community/lmpbp in the subject headline. This will allow us to locate your Community post and take a further look into your account details on our end. We hope to hear from you soon. 

It actually started working again I'm happy to report.

What I did was switch my onstar plan then switch back. The act of switching plans seems to have caused the communication between my car and the app to be restored. Now, I don't want to make any changes as its working just as I want it.

To anyone else experiencing a similar issue, try switching your OnStar plan online then wait about an hour or so and switch back. See if it starts updating again.