Forum Discussion
myChevrolet App Issues
I have had the following issues with the myChevrolet app since an update back in February. These are all documented issues. When is Executive Escalations going to fix these? 1. "Vehicle Status"...
These issues have been documented and confirmed with the Executive Relations Team for months and are still not fixed. Why should I trust your Guardian app when you can't even fix your current app? Very poor customer service and customer communications concerning these issues.
We regret to hear about your ongoing frustration and would be happy to look into your situation to provide any additional support we can. In order to do so, please feel free to send us an email to socialmedia@gm.com with "ATTN: OnStar Community/ljschoepke" in the subject line. We'll keep an eye out for your message.