Vehicle Mobile App Support
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Forum Posts

2019 Equinox remote start

I have a 2019 Chevy equinox and it has a factory installed remote start but it has never been an option for me to to use remote start via the mychevy app. Any ideas on how to get this added?

GinaS85 by New Contributor
  • 1228 Views
  • 1 replies
  • 0 kudos

Downloading app from chevy links

I bought a 2018 chevy traverse about 1 month ago. We have tryed and tryed and tryed to download any app that is on the chevy links app store. Keeps telling us error cant install at this time. I have the onstar package that allows me to downloaf anyth...

Dough by New Contributor
  • 5550 Views
  • 3 replies
  • 2 kudos

Vehicle Status

I have been emailing back and forth with the social media team for over a week . I have taken my brand new 100k truck into the service department of my very friendly dealer . I have uninstalled the app multiple times , spent hours on the phone with O...

ChBrBrown by New Contributor
  • 445 Views
  • 0 replies
  • 0 kudos

Issue With Vehicle Status - myChevrolet App

I am having an issue with the "Vehicle Status" the past two days with the myChevrolet app. This is affecting both of our vehicles. Both vehicles gives me "Unable to Connect, There was an issue connecting. Try again later." message. Previously today o...

My Chevrolet App tire pressures

My 2023 Silverado 1500 High Country's door sticker says 32 Psi Front 36 Psi rear tires are 36 all around, My Chevrolet app sends me a notification that multiple tires are low or flat stating the fronts need 511 Psi and the rears at 549 Psi, while the...

No remote start access in app

Hi, I just recently had gm install remote start on my 2023 Chevrolet Colorado trailboss but I have no start button in my app. I've heard that is something that needs to be added to my app. How would I go about having that done? I'd rather not waste t...

MyCadillac app not working

“the connection between this app and the myCadillac service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” Keeps poppping up when I log in to the app. Tried to uninstall and reinstall nothing works

3rd Party Error Code

 I am getting a third-party error code. When I tried to log into my account I uninstalled and reinstalled it on my phone as well as one other phone and I am still getting the same code.

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No Wi-Fi Hotspot

I am currently using the "myChevrolet" mobile app (Android) version 6.8.0 (4175). Due to other issues I am having with the app, I uninstall/reinstall every day or two. I have an ongoing problem where that app is failing to retrieve the "Wi-Fi Hotspot...