Vehicle Mobile App Support
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Forum Posts

Mobile App

The mobile App no longer works to start my car. I've made sure all the doors, hood, and tailgate are closed. I deleted and reinstalled the app. I restarted my phone. No check engine lights and the app version that I am working off of is 7.3.0 build 3...

Server connect issues

My 2024 Chevy trax will not connect to on star, the on star lights are not on in the vehicle and when u push them nothing happens. The mileage and tire pressure show from 2 weeks ago. My account is active and I have uninstalled the app and reinstalle...

Amber918 by New Contributor
  • 174 Views
  • 1 replies
  • 0 kudos

App not updating

2017 traverse. App has not updated stats in 15,000 miles. I can start my car from my app but nothing else will update even tho it says it was connected 3 minutes ago. I’ve logged out, logged back in. Uninstalled, reinstalled. App and phone are up to ...

st22 by New Contributor
  • 237 Views
  • 1 replies
  • 0 kudos

Resolved! myChevy app climate and driver preferences

 I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...

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dakjmck by New Contributor
  • 1476 Views
  • 5 replies
  • 0 kudos

2024 Colorado Trailboss remote start

Hi, I just recently had gm install remote start on my 2024 Chevrolet Colorado trailboss but I have no start button in my app. I have called onstar customer service multiple times and just get the generic, “delete and reinstalled Chevrolet app” and th...

Jlbam7 by New Contributor
  • 1147 Views
  • 4 replies
  • 2 kudos

Resolved! MyChevrolet App Stuck on Multi-Factor Authentication

Hello,When signing in on the MyChevrolet App, I cannot get past the Multi-Factor Authentication screen after logging in with my email and password (custlogin.gm.com). The screen is entirely white, with no text or options available. Leaving the webpag...

Rfcoke by New Contributor
  • 11463 Views
  • 7 replies
  • 4 kudos

Remote start run time extend on app

My 2015 Silverado 3500 diesel use to be able to extend the remote start run time once truck was running a extra 10mins so it would run for 20min in total without shutting down now the app does not allow me to extend the run time the first 10 min need...

Matt83 by New Contributor
  • 1244 Views
  • 3 replies
  • 0 kudos

My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

Heritage by New Contributor
  • 5061 Views
  • 11 replies
  • 1 kudos

22 Chevy Blazer APP not working

I have been having my Blazer for about 6 months and just recently the APP is not locating my vehicle. I have been having the App and paying for it since the trial expired. I have uninstalled and reinstalled the APP, opened the app while in the SUV wi...

Dianamou by New Contributor
  • 737 Views
  • 1 replies
  • 0 kudos