Vehicle Mobile App Support
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Forum Posts

Trips Didn't Get Recorded

App: myChevrolet - Version 6.8.0 (4175)There are 2 trips missing for our 2023 Trailblazer. (More > Chevrolet Smart Driver) When: 21-May-2023 Between 3 and 5 PM CDT This has happened previously. Is this a known issue?

ljschoepke by New Contributor III
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No Wi-Fi Hotspot

I am currently using the "myChevrolet" mobile app (Android) version 6.8.0 (4175). Due to other issues I am having with the app, I uninstall/reinstall every day or two. I have an ongoing problem where that app is failing to retrieve the "Wi-Fi Hotspot...

ljschoepke by New Contributor III
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Shady tactics

We have been able to use the myChevrolet app to remotely lock/unlock and start our vehicle for over a year now, until today. I'm not sure if this is related to an app update, but when I opened the app this morning, I was logged out. So, I logged back...

angelah by Visitor
  • 1 replies
  • 1 kudos

My Chevrolet app - unable to retrieve....

Just bought a 2023 Bolt and trying to use the my Chevrolet app. Can't get past the login page and get the "unable to retrieve account details" error. I have uninstalled and reinstalled the app, restarted the phone and it just doesn't work. What are t...

Amyo by Visitor
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App not connected to ONSTAR services

Hello, I recently purchased a 2022 GMC Sierra with the new infotainment system. In 3 short weeks my truck ate throw 3GB, I called ONSTAR for support and they blamed me. Apparently, my phone used all my data. The first girl said they have tools to fig...

No Remote Start button

Just took delivery of a 2022 Silverado refreshed RST this week. At the dealership when setting up the myChevrolet app, I was able to connect to the truck and have access to lock/unlock, but there is no remote start button in the app, and for diagnost...

blake by New Contributor
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My GMC app is Terrible

I HAD a 2020 GMC Terrain Denali and had the My GMC app for that vehicle, ALL was good, it would let me do EVERYTHING including adding apps allow to adjust Sirius radio settings ,EVERYTHING !! We traded that vehicle in on a 2023 GMC Yukon SLT and we h...

JWP by New Contributor II
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  • 2 kudos

myGMC family sharing invite not working

brand new 2023 yukon denali and i must say this gmc app is terrible compared to other brands. It seems buggy and i can't get the family sharing invite emails to send to any email address. I must say for the price I am dissapointed. Comparable manufac...

myChevrolet App Issues

I have had the following issues with the myChevrolet app since an update back in February. These are all documented issues. When is Executive Escalations going to fix these? 1. "Vehicle Status" > "Fuel Efficiency" - Not working (Bogus number) - Can't...

ljschoepke by New Contributor III
  • 6 replies
  • 1 kudos