OnStar Community

Remote start stopping after 5 minutes when using the mobile app

Hello,Owner of an Equinox EV 2025. Last visit at the dealer they did a BMC update on my car to fix some issues. Since the update, whenever I remote start my equinox EV with the mychevrolet app (on Android), the car shuts down after 5 minutes. I see t...

Family Sharing

I’m trying to use family sharing in the MyChevy app. I added the required information and it sent an email as it should. When my family member clicks the link and logs in with the same email, they are unable to get past an “add vehicle” page to join ...

MyChevy / MyGMC does not update Fuel, Trip, or Diagnostics

I have a 2019 Chevy Colorado with an active OnStar Remote Connection plan. Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work ...

Cadillac XT4 2019 Radio Issues

Hello,Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.-CUE system resets when temps...

MyChevrolet App No Longer Works

I had a fully functional MyChevrolet app on my android phone, but now it no longer works. I have tried all of the following, trying to troubleshoot the issue: 1) I have cleared the cache, 2) I have cleared storage, 3) I have uninstalled and reinstall...

MyChevy App wont remote start/ won't update

This problem has been going on for months. I have deleted and reinstalled the app numerous times which still did not work. Need someone's help with this issue.

MyGMC app stopped working 3 weeks ago. Now I find that do not have OnStar connection

I discovered my MyGMC app wouldn't work any more. I uninstalled and reinstalled the app but still nothing. I then went to my 2022 GMC Sierra 1500 - Elevation, to attempt to contact OnStar in the vehicle but I quickly discovered that my OnStar wasn't ...

My Chevy app won’t update my gas levels

App stopped updating for 2024 blazer

l had an issue with my app after an oil change it stopped updating the vehicle data I made some calls to dealer and onstar technical support and they were able to resolve the issue somtimes a little patience and kindness on the phone can make a big d...

Chevy app and remote start is not working

Unable to update

On the app for my corvette it says “unable to update. Refresh or try again later”. I have tried to refresher, sign in and out, and still not working. What route should I go now?

Chevy app is not connected to my Silverado Ev in the last two months

2025 Silverado app not updating status

Have had a 2025 Silverado TB sense Christmas and my Vehicle status has not update in two weeks have tried reinstalling app, signing out and back in. Power cycling the truck and nothing

Trying to install the app on my car