OnStar Community

myChevrolet app will not communicate with vehicle

I just had the ONSTAR module replaced because the navigation and other features were not working. Everything works fine now except that the myChevrolet app will not connect with the vehicle for remote start and other features. The navigation and the ...

MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.

I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped updating after the refresh. I have already done the ...

Feature Request for Mobile APP

Can the current status of the lock be displayed by showing an open lock or closed lock? this way you don't have send a lock or unlock signal just to know the status.

2025 Sierra App Update Issues

I’m experiencing the same issues as many other individuals with app not updating vehicle status but working for remote start. I’ve contacted OnStar several times and they haven’t been able to get my issue resolved. I’ve uninstalled app several times,...

2024 Colorado Trailboss remote start

Hi, I just recently had gm install remote start on my 2024 Chevrolet Colorado trailboss but I have no start button in my app. I have called onstar customer service multiple times and just get the generic, “delete and reinstalled Chevrolet app” and th...

MyGMC App will not connect Android phone unable to complete authorization

I cannot log in to the MyGMC app on my Android phone. I have tried to uninstall and reinstall and that has not fixed the issue. I can enter email and password. I get the email notification with the second security access code, and I enter the code. A...

My Chevy App not updating vehicle status for a 2024 Silverado EV RST

I recently took delivery of a 2024 Silverado EV RST. I've activated my Onstar account unsing the Onstar button in the vehicle a few days ago. The My Chevy App is not working properly. I've uninstalled and reinstalled the app twice now. Below is what ...

My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

Remote start on the app

Every time I try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing.

Remote start not working from My Chevrolet App

Every time i try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing. Any solutions?

mychevrolet app ne recrois pas le code de vérification

MyChevrolet App broken after dealer service

HiI brought my 2024 Chevy Trailblazer LT to a dealer for service On Dec. 2nd 2024 for service and to fix a few minor problems.Sadly not only did the dealer not fix anything, they also broke the MyChevrolet App. I bought car on May 3rd 2024 and had a ...

Vehicle status not updating

I have a 2023 Equinox, and my vehicle status won't update in the app. It said it hasn't connected to my vehicle in 2 weeks, which is crazy, because I've driven it practically every day. I have tried uninstalling and reinstalling the app, logging out ...