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MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped updating after the refresh. I have already done the power cycle of the truck (run for 2 minutes...off for at least 2 min...sign out of the MyGMC app and back in...have also uninstalled and reinstalled several times). I also have another vehicle in the app and it is updating just fine. The link seems to be the truck but not sure.11KViews5likes39CommentsCorvette C8 2020 can't clear Air Filter notification in the App.
My 2020 C8 Corvette do not have the air filter life monitor in the DIC. The earlier models did not come with that feature. I am getting the 0% warning in the MyChevrolet app which can not be reset manually from the car because the function is not there. The chevy dealership could not location a method to reset it in the car. They tried resetting the car's computer with no luck. How do I reset this persistent message in the app?23Views0likes4CommentsMyGMC Trailer Light Test
My GMC trailer light test functionality appears to have been removed or lost in the most recent update of the app - March 2025. I use this feature frequently. I called OnStar support today 3/9/2025 and they seemed confused regarding this trailer light testing feature. How do I get this trailer light test functionality restored in the app?1.4KViews8likes45CommentsON Star hardware in GMC
My 2022 GMC Yukon's OnStar hardware has stopped working after 3 years. After researching this online it looks like alot of GMC's are having this issue. It costs $750-1000 to fix. Is this something you all are planning to recall and help fix for your customers?11Views0likes1CommentCan volt Gen 1 & 2 Battery information be restored?
Both Gen 1 and Gen 2 Volts had information about their batteries removed from the myChevrolet app. The only information currently displayed is the battery range, and that is rarely accurate but reflective of a reading well in the past. There appears to be no way to force it to update, rendering it unusable. It was good to know when the battery was charging and when it would be fully charged. I worked for several software companies and they made efforts to keep backward compatibility understanding customers were noticing that it was reflective of general corporate commitment to their customers. Dropping coverage was a signal that commitment has an expiration date, an absolute factor in future product purchase decisions. Thanks27Views0likes3CommentsCan't add family member
We've tried several invites with no luck. My wife receives the invite email, but only gets as far as the "we don't see a product attached to this account. This is more than a little frustrating. I've seen many others with the same problem, but never saw a posted solution.64Views0likes3CommentsClimate control removed from app?!
When i purchased my truck a few weeks ago (2025 Silverado 1500 RST) I was able to set my climate temperature remotely from the app but it disappeared within the last week and there seems to be no resolution? I have followed the troubleshooting steps of uninstalling and reinstalling the app logging out, logging back in resetting the infotainment head unit. Everything else seems to be working as it should except that feature now instead of showing the option to set temperature. It just shows me a timer until my truck shuts off after remote starting.212Views1like15CommentsApp myChevrolet does not work outside of the USA, Canada
Having a problem with myChevrolet app. Bought a Blazer ev really like it. Someone decided that the app can only work with Usa, Canada location. Ok. What is the purpose of this restriction? Right now my car is in another country. Now I can't control the car's charging power. I can't see how many kilometers my car has driven. I put the car on charge and I don't know what level of its charge remotely. My multimedia doesn't synchronize with my smartphone. How do I find the executives responsible for this app? It's a matter of decision making.20Views0likes0Comments
Helpful Links
- Vehicle Mobile App | OnStar FAQ
Read here to learn how to set up your My Vehicle Mobile App. Follow these important steps so you can properly activate your ...
- OnStar Vehicle Mobile App | OnStar Services
Download OnStar's vehicle mobile app and control remote commands & more right from your smartphone. Available for Chevrolet, ...
- How to Use myChevrolet Mobile App | Vehicle Support
The myChevrolet mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
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The myCadillac mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure, and more on properly equipped vehicles.
- How to Use myGMC Mobile App | Vehicle Support
The myGMC mobile app enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure, and more on properly equipped vehicles.
- How to Use myBuick Mobile App | Vehicle Support
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- How to send remote commands to your vehicle
The myBuick mobile app lets you send remote commands to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s mobile app,
- MyCadillac Mobile App: How to Set it Up | Video
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- Troubleshooting the myGMC Mobile App
If you’re having trouble with the myGMC mobile app, here are some things you can try to fix the issue.
- EV Features in the myGMC Mobile App
The myGMC mobile app can help simplify your electric vehicle experience with charging tools, route planning and more. It also gives you access to vehicle information, like your charge level, from anywhere using your compatible phone.