Vehicle Mobile App Support
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Forum Posts

Chevy app not sending two factor code

Have tried signing out and back in, uninstalling and reinstalling and even signing in from a different device and nothing has fixed this issue. Contacted the app support team twice and they could not fix the issue, only escalated the case. 

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Jvarg32 by New Member
  • 7 Views
  • 0 replies
  • 0 kudos

2024 silverado not updating vehicle status

Using the app, the vehicle status has not updated since the first day.I have the phone set as trustedI have cleared cache and data.I have rebooted phoneUninstalled and reinstalled app.All status is the same aa the first day.I can start/lock and lock,...

Scottr by New Contributor
  • 2882 Views
  • 6 replies
  • 3 kudos

Electric efficiency not being shown in app

2018 Chevrolet Volt. Starting at some point late January 2023, the electric efficiency is no longer showing in the Vehicle Status of the My Chevrolet app. I deleted and reinstalled the app, but no change. I also just checked the January diagnostic re...

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Mychevrolet app android

Mychevrolet keeps telling me it is not supported and to uninstall and reinstall the most recent update. Using Android. I have done this 3 times with no success. Any ideas? Thanks.

Kellyeli by New Contributor
  • 135 Views
  • 1 replies
  • 0 kudos

mybuick app problems

Going to make a separate topic, maybe this will help someone else along with me....2020 Buick Encore, app will not load/show vehicle status. (tire pressure, oil life, fuel left, etc.) It works fine for remote start, lock and unlock. Has been going on...

dkarp1138 by New Contributor II
  • 573 Views
  • 4 replies
  • 2 kudos

MyLink will not load Apps or MyChevrolet

Recently subscribed to the Connected services and Unlimited Data Plan. I am connected to the WiFi network that is enabled in the Chevrolet Traverse. I show WiFi Icon and 4g LTE connection with 3 or 4 bars. When I click on the App Button or the MyChev...

MyCadillac - Charge Status

MyCadillac Lyriqs charge status will not show in the app. I have full access to all of the other functions such as remote start, temperature control and can view tire pressure. However, the main thing i need for an electric car, is to see my Charge S...

5607 by New Contributor
  • 6544 Views
  • 27 replies
  • 4 kudos

MyChevrolet App demanding update

I tried accessing the MyChevrolet app and it demanded I get the updated version. I deleted the app and downloaded the most current version from the Apple App Store and it still is demanding an update and won’t let me log in. iPhone15 Pro with iOS 17....

Smerlihan by New Contributor
  • 187 Views
  • 1 replies
  • 0 kudos

My Chevy Bolt EUV Charge Status NOT Updating

On February 28, 2024, I reported that charge status for level 3 chargers will not update & hangs up in "Updating". I can NOT issue a Stop Charge command. I was given case number 240512201 for my 2023 Chevrolet Bolt EUV. I have to get in car, start ca...

WSS by New Contributor
  • 224 Views
  • 1 replies
  • 0 kudos

myBuick Vehicle Status Unavailable

2015 Buick Enclave - myBuick Version 6.22.2 (4316)Vehicle Status has been unavailable for about 3 weeks. Keeps saying "Unable to Connect" and 'There was an issue connecting". I can remote start and lock/unlock my vehicle.The app will locate the vehic...

Mousky by New Contributor II
  • 2905 Views
  • 15 replies
  • 2 kudos