Forum Discussion
No SMS Connectivity
Helen,
As discussed over the phone it took 4 OnStar advisors to finally get this issue resolved, the root cause of this problem was the dealer replaced the Telematic Control Module once the module was replaced the dealer reached out to OnStar to program the new module and it was not done correctly
James
Helen,
As discussed over the phone it took 4 OnStar advisors to finally get this issue resolved, the root cause of this problem was the dealer replaced the Telematic Control Module once the module was replaced the dealer reached out to OnStar to program the new module and it was not done correctly
James
We greatly appreciate the update, James. Thanks for following up. Moving forward, we are only an email away in the future if you need any further assistance with your OnStar hardware or services.