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Davetorre's avatar
Davetorre
New Contributor
7 months ago
Solved

Errant notification on My Chevrolet App

I received a text from OnStar this morning stating I had two flat rear tires. Checked the My Chevrolet App and showed two rear tires were flat and 0 PSI. went to check the vehicle and everything was...
  • Advisor_Kayla's avatar
    Advisor_Kayla
    7 months ago

    Thank you for sharing this information regarding the alert you received for your vehicle's tires. Our team understands how this alert can we worrisome and cause concern. Moving forward, to ensure the vehicle alerts are accurate, we recommend you push the blue OnStar button within your vehicle for an On-Demand Diagnostic. This will allow a live advisor to double check the alert for you before any further steps are taken. 

Advisor_Kayla's avatar
Advisor_Kayla
Contributor
7 months ago

Thank you for sharing this information regarding the alert you received for your vehicle's tires. Our team understands how this alert can we worrisome and cause concern. Moving forward, to ensure the vehicle alerts are accurate, we recommend you push the blue OnStar button within your vehicle for an On-Demand Diagnostic. This will allow a live advisor to double check the alert for you before any further steps are taken.