Forum Discussion
Cannot Sign into MyChevrolet app on new car after wrong account used at setup
Hello! We just purchased a new Suburban, and when I set up the MyChevrolet app initially, I used an account different than the one I provided the dealership when purchased. It even let me enter the...
We regret to hear of these concerns you're having with logging into your myChevrolet app within your vehicle, Mike. So that our team can investigate this situation further, please send us an email with additional details to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/mking2430’. We'll be sure to keep an eye out for your message.