Forum Discussion
2024 GMC Acadia APP Vehicle Status not refreshing
Our team is sorry to hear that these various troubleshooting attempts have not been successful in resolving your concerns. At this time, we would like the opportunity to look into these vehicle status difficulties on our end to see if we may be able to provide further insight. At your convenience, please send us an email to socialmedia@gm.com, with, "ATTN:OS Community," in the subject line so we may locate your review as quickly as possible. We'll be watching for your message.
I have power cycled the vehicle numerous times, installed, reinstalled the app. Cleared the cache, the data. I have also spoke with an onstar representative on the phone that advised the same. Zero Solution at this point and the same condition. Car has still not refreshed status since taking delivery.
Our team is sorry to hear that these various troubleshooting attempts have not been successful in resolving your concerns. At this time, we would like the opportunity to look into these vehicle status difficulties on our end to see if we may be able to provide further insight. At your convenience, please send us an email to socialmedia@gm.com, with, "ATTN:OS Community," in the subject line so we may locate your review as quickly as possible. We'll be watching for your message.