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try54
New Contributor II

wifi hotspot not working after remote startup.  2020 chevy silverado..  the wifi has been "reset" x2 from on-star.   is this a chevyissue or onstar issue ?   thx

22 REPLIES 22

amlee702
New Contributor

SAME issue...MY21 Silverado 1500. Most of my wifi issues with remote startbare at home, I assume, where I don't have very much 4G signal. In town remote start/wifi issues are rare. I have to shut the truck off and open the door for about 60 seconds for the truck to reset itself. Then I start the truck with pushbutton and everything works fine. 

BirdmanMorin
New Contributor

I have been having the same issue for over a year and a half and have recently left my vehicle with the GMC dealer for over a week while I was out of town. Nothing found and nothing fixed. Sounds like a software issue that needs fixing. The question is, what is being done to address this KNOWN problem. 

If you continue to have trouble with your In-Vehicle 4G LTE Wi-Fi, please feel free to send us an email including additional details to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/BirdmanMorin’. This will allow us to look into your concerns further and ensure any errors are addressed. We'll be sure to keep an eye out for your message.