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23 Sierra AT4
I believe my OnStar module is out. Strange thing though, it didn't seem like everything stopped working all at once. About a month ago, I noticed I wasn't able to start/lock/unlock the vehicle through the app, and it wasn't updating the vehicle information like gas/oil life, etc. Then it was maps and the compass. Now nothing works, including the OnStar button. I was in for a recall earlier this year that had something to do with the telematics module - does that ring a bell for anyone else? Are these issues connected?On Star module broken
I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having similar issue? This is very concerning and upsetting as I pay for the subscription and have also paid an annual subscription for wifi that doesn't work. The clocks in my vehicle are all off and am not getting full functionality of the vehicle I paid top dollar for. The car wouldn't start a week ago because it was sending low voltage signals to every system because of the faulty module. Luckily the dealer got it operational again but said they can't just disconnect it because that would cause too many issues. Very very frustrated here....My suburban and Yukon Onstar deactivated
I found that Onstar of my 2023 Subaru and Yukon XL deneli stopped working. I came to this community and found that so many GMC Onstars have the same problem. And the same situation has occurred from 2023 to 2025, and I guess many cars don’t use Onstar and don’t know that the communication module has stopped working. With such a large-scale same issue , shouldn’t GMC recall it quickly? What is it waiting for? Waiting for a billion dollar lawsuit? My dealer quoted me $1140 to repair it yesterday, and today they will ask the manufacturer if it would be covered by the free repair.Onstar telematic communication module Defective.
My brand new 2025 Silverado EV has been sitting at the dealership for close to a Month now. I need someone to give me my money back for an 80k truck I can’t use. We definitely need a class action lawsuit for this shenanigans. Obviously R&D seems to sucks at this company.OnStar Module
I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to be replaced and that the part is currently on backorder with no update on when the part will be in. It has been 3 months since the module has stopped working and there has been no update on when I will get this replaced. I do not understand how GM is able to continue build cars with these modules but aren't able to replace them when they go bad. It is an inconvenience having the OnStar option and paying the monthly subscription without having the ability to use it.Cant install anything from Google playstore on just purchased 2025 GMC Terrain
Just purchased this a week or so ago and is supposed to have free services with on star basic and google for 8 years . I am have issues with the play store . I click install on a app and it just goes back to same screen and does not install app?? Does this on everything i try. I spoke to onstar they put ticket i. For tech support and went back to dealership and they tried to get it working and couldn't t get it to work. Anyone else having issues with loading things from google play store?? Not happy as this was a perk with vehicle and right away having issues!!Ap Connectivity
Just came home with a brand new 2025 escalade and none of the apps work. Spent over an hour on the phone with OnStar only to be told that they need to escalate the problem to a higher level - and then it probably be three business days before I even hear back. Very frustrated with this new purchase.Onstar Module Needs Replaced
I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half old! Mileage should have nothing to do with this part. How is this not something that is covered by GM and/or OnStar? Especially after reading about so many other brand new trucks having this issue.